A man and a woman sit in a room in a counselling-style setting. The man is talking expressively to the woman.

Suffolk Mind Counselling

Anyone in Suffolk (excluding Waveney) who is 18 or over can easily access our counselling service for one-on-one support from our counsellors. Counselling provides you with the opportunity to talk about issues and any challenging emotions you have in a private, secure setting.

In addition to counselling, we offer other forms of therapy – including cognitive behavioural therapy (CBT).

What do we offer?

Suffolk Mind’s counselling service is available via telephone and online, or face-to-face in the following locations:

  • Bury St Edmunds
  • Ipswich
  • Saxmundham (Thursday daytime only)

Our CBT service is also available over the phone and online, or face-to-face in the following locations:

  • Bury St Edmunds
  • Ipswich

Pictured (clockwise from top-left): our counselling rooms in Bury St Edmunds, Saxmundham and Ipswich

Counselling aims to:

  • Provide you with a safe time and place to talk to someone who will not judge you
  • Assist you in making sense of things and better understanding yourself
  • Assist you in resolving complicated feelings or finding ways to live with them
  • Assist you in recognising unhelpful patterns in the way you think or act and finding ways to change them (if you want to)

Sometimes people think we should only seek counselling when things go really wrong in our lives, but that isn’t necessarily the case. At any time in your life, regardless of your past or present, you may benefit from counselling. Our therapists can help you to reflect on what’s happening in your life and stop things from getting worse.


CBT seeks to address both the thought process and the resulting behaviour by combining cognitive therapy and behavioural therapy. CBT is a practical therapy that focuses on the present and aims to break down problems into smaller, more manageable issues. Because it addresses each emotion separately, this therapy is especially beneficial for those with at least three of the following presentations:

  • Depression
  • Specific phobias
  • Panic disorder
  • Anxiety
  • Obsessive compulsive disorder (OCD)
  • Post traumatic stress disorder (PTSD)

Depending on the presentation(s), our CBT therapists may offer up to 20 sessions and some sessions may be 90mins in length.

We are a fee-paying service

Weekly session costs can be found below.

If you want to discuss any of the prices, please get in touch via 0300 111 6000 or email

£55 per session

if your sessions are being funded by a third party

£45 per session

if you are in full-time employment

£30 per session

if you are in part-time employment

£22 per session

if you are in receipt of benefits, a full-time student or retired (with one state pension)

Grant-funded counselling

We occasionally acquire grants that allow us to provide free counselling to some clients. To see if you are eligible, check the list below, or get in touch with us.

Refugees and asylum seekers in Ipswich
A grant has been awarded to Suffolk Mind by Suffolk County Council to provide counselling sessions (with a translator) for refugees or asylum seekers in Ipswich.

70+  and carers counselling
A grant has been awarded to Suffolk Mind by Suffolk Community Foundation to provide telephone counselling sessions for those aged 70+ or identify as carers.



To self-refer, please complete our online referral form. For further information, please contact us.

General info

Suffolk Mind Counselling Service is an Organisational Member of BACP (British Association for Counselling & Psychotherapy). Our membership number is 00106185.

The Professional Standards Authority accredit the professional organisations, including the BACP, UKCP and HGI, which all of our counsellors and psychotherapists are required to be registered with, to ensure that they are properly trained and qualified to practice safely.

Additionally, we are verified and listed in the Counselling Directory.

About our counsellors

The counsellors are volunteers, and are either on a placement working towards their professional counselling qualification or are fully qualified. The counsellors on placement in the service have been approved by their training institution to practise therapeutic counselling.

If you would like to join us as a volunteer counsellor, or through a counsellor placement, please contact us.

Suffolk Mind services

We value your feedback

If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.

Our team regularly reviews feedback to help us improve the support services that we offer.

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