About Frontline Families

Thanks to a grant from The Armed Forces Covenant Fund Trust, we are able to partner with Combat2Coffee to support service people, veterans, and their families across Suffolk.

Through this grant, Suffolk Mind is also offering free training to people who support military personnel and their families to cope with the effects of trauma and mental ill health.

Frontline Families offers courses on understanding mental health, supporting mental health, and understanding trauma.

We understand that there is less support for the partners, families and friends of those serving or veterans. This service is here to give you knowledge, practical skills, and the confidence to support yourself and those around you.

Free resources are also available for you to download on this page. The information includes Understanding Nightmares, Quick Tips for mental health, and advice on sleep.

Please note: this is not a crisis service.

For urgent help for you or someone you know, please contact your GP, visit A&E, call 999 or 111, or visit our Help Directory for more options.

Who is Frontline Families for?

This service is available to:

  • People currently serving in the armed forces
  • Veterans
  • Families, partners and friends of a serviceperson
  • People supporting service personnel and families (for example, chaplaincy, peer support, family liaison)

What support is on offer?

Frontline Families is able to offer a variety of support and courses free of charge including:

Understanding mental health workshop

The Mental Health Toolkit: The Essentials course is an interactive online course that lasts half a day. In this course we introduce you to the Mental Health Continuum and the Emotional Needs and Resources approach to mental health, we also talk about sleep, and look at the barriers to meeting our needs. This course has a small group of attendees, usually between 12 and 16 people. Our trainers are trained psychotherapists who are warm, friendly and knowledgeable.

Sleep Well, Work Well

The Mental Health Toolkit: Sleep Well, Work Well is a virtual, interactive workshop that helps to raise awareness of the importance of sleeping well and how this can affect your work and home life. This workshop is 1.5 hours.

Understanding Trauma course

The Mental Health Toolkit: Understanding Trauma course offers insights into how and why we experience trauma, the causes of flashbacks and PTSD, and ways to support yourself or someone else. This is an interactive, online course lasting two consecutive days. This course has a small group of attendees, usually between 12 and 16 people and our trainers are experienced psychotherapists.

Supporting Mental Health course

Our The Mental Health Toolkit: Supporting Mental Health course is run over two, non-consecutive days. It is delivered online and is an interactive session. We teach you practical and effective communication techniques and give you space and time to practice them. We delve deeper into the Emotional Needs and Resources approach to mental health and how it can help you and those around you. We also train you in how to have challenging conversations and support people in distress or who are unwell whilst also looking after yourself.

The First Call

Suffolk Work Well

Suffolk Work Well (SWW) can help you gain, regain or retain employment.
We know that appropriate work, combined with the right support, is good for people’s mental health. Suffolk Work Well aims to provide a complete support programme that can be individually tailored to meet your needs and aspirations, and to help facilitate your transition towards employment or to retain your employment.

Direct 1:1 support

We have partnered with Combat2Coffee to offer an outreach service. Please let us know if you need this support in the referral form by selecting ‘Direct Support’.

How do I get support?

You can self-refer using our online form. It usually takes about ten minutes to fill in.

When you reach the part of the form about the support you would prefer, please select as many options as you need to. We will then be in touch to talk about what is on offer, for example the next online course dates, or other support you’re able to access.

Suffolk Mind services


We value your feedback

If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.

Our team regularly reviews feedback to help us improve the support services that we offer.

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Get in touch

Looking for more info about something?
Why not reach out.

Stuck in a rut?

Feeling terrible can be, well, terrible. If you need urgent help or are experiencing a crisis, click here to find some useful links and helplines we can vouch for.

We value your feedback

If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.

Our team regularly reviews feedback to help us improve the support services that we offer.

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Who do you want to support?
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