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Supported housing

Our aim is to provide single supported accommodation to ensure a successful tenancy for those that have suffered mental illness. Our housing services embrace recovery approaches for mental health and wellbeing; a holistic, enabling, person centred approach to mental distress, disadvantage and social exclusion.

For more information or for enquiries about Suffolk Mind’s Supported Housing service,
please call 0300 111 6000.

Housing Tenant – Terry, 39

Terry has been living at one of our housing projects for eight months, after being diagnosed with bipolar at an early age and living with anxiety since he was a teenager.

Before he joined Suffolk Mind, Terry had been in hospital for two years, after he had a breakdown due to the stress of owning his own business. He stopped talking to his family and lost all contact with them.

When he first came to our housing project, Terry couldn’t go out on his own, and needed help with daily tasks like doing his own shopping. However, he has progressed so much in the past 8 months that he now volunteers, travels to the shops by himself and is back in contact with his family.

Terry is now working with staff at the Suffolk Mind housing project and his Care Co-ordinator to move into a home of his own, after gaining the confidence to live independently.

Since coming here, I’ve received all the support I’ve needed, it’s changed my life.

Housing Tenant – Mike, 46

Mike joined one of our housing projects in February 2018 after years of living with anxiety, and then being diagnosed with schizophrenia when he was 30.

During his childhood, Mike didn’t sit any exams because of his mental health which led to him self harming and desperate for help. He was then left homeless at only 16-years-old, and he lived on the streets of Kent for a year.

Mike has spent time in and out of hospital since and made the move to Saxmundham to be with his sister. But now at the age of 46, he has settled in to one of the Suffolk Mind housing projects in the town.

After learning to play guitar when he was younger, he has now regained the confidence to take up the hobby once again, playing to local residents once a month. He also helps with the cooking and now feels safe enough to always ask for help.

Now I’ve moved here, all that weight has gone, it’s a breath of fresh air. I’ve been able to let go of the fear I’ve felt in the past. I love being here; it’s the best thing that’s happened to me.

Montrose House, North East Ipswich

Montrose House is a residential care home for ten residents with long term mental health needs. It has been rated as Outstanding by the Care Quality Commission and in 2017 it won Care Service of the Year, Motivational Leadership and was highly commended in food and catering. The Service is registered with CQC and is funded through pooled fund of Health and social care.

The Service

The service is aimed towards residents aged 50+ and provides 24 hour care and support tailored to the needs of the individual. The experienced staff team are able to offer support with personal care (washing/dressing) and medication. Meals are provided with residents encouraged to help themselves to drinks, snacks and light meals to maintain their independence. Staff work closely with the local mental health teams, GP surgery and other health professionals to ensure residents emotional and physical needs are met.

The Property

The service provides a single bedroom; two bedrooms have en suite facilities and others have shared bathrooms. There is a communal lounge, conservatory, kitchen and dining room and a large garden. The property is fully furnished and equipped however residents are encouraged to bring personal possessions in order to make their bedroom personal and homely.

Activities

Social activities are provided within the home and staff can also accompany residents on trips out as well as to health appointments. Social activities includes, PAT dog visits, gardening, baking, bingo, YouTube sessions and live music parties.

Referral Route

The service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional, usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). All placements must be approved by the MHEAT (Mental Health Expenditure Approval team) before allocating a room. The potential tenant will meet with the Montrose team for an assessment where they have the opportunity to discuss their needs and goals and aspirations.

Eastwood Terrace, Woodbridge

The Eastwood Terrace service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and the Clinical Commissioning Group (CCG).

The Service

Staff are available between 8am and 12pm and are on-site overnight in case of emergency. They are able to provide high levels of one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants to manage their medication, attend appointments and liaise with other mental health professionals.

This service is not intended to provide long-term support. When tenants feel ready, they will be supported to move-on to their own flat or home usually within two years or less. Personal care is not provided by this service

The Property

The property comprises of a terrace of three houses, one four bedroom house and two, two bedroom houses. Tenants have their own room and share the communal areas i.e. kitchen, bathrooms, living room and conservatory. The houses are fully equipped and furnished. There’s also an office on site for staff use and a garden for the use of all tenants which includes a barbeque. The service is located in Woodbridge and is walking distance to all nearby amenities.

Activities

Staff are able to support tenants in various social activities which include, communal meals, gardening, walks and games. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery. There’s a tenants meeting once a month to discuss house activities, shared ideas and house rules.

Referral Route

The service is only available to those people receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Eastwood Team for an assessment where they have the opportunity to discuss their needs, goals and aspirations.

Pembroke Avenue, Woodbridge

The Pembroke Avenue service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and the Clinical Commissioning Group (CCG).

The Service

Staff support is available on appointment basis usually between 4 and 6 hours a week (this can vary depending on the needs of the individual). Out-of-hours support is available through an on-call service based at the nearby Eastwood Terrace project. Staff are able to provide one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants to manage their medication, attend appointments and liaise with other mental health professionals.

The service is not intended to provide long-term support and when tenants feel ready they will be supported to move-on to their own flat or home usually within two years or less. Personal care is not provided by this service.

The Property

The property comprises of six self-contained flats. There’s also a communal flat and laundry facilities for use of all tenants. The flats come with curtains, carpets and cookers. There’s a small office on site for staff use and a garden for the use of all tenants. The service is located in Woodbridge and is walking distance to all nearby amenities.

Activities

Staff are able to support tenants in various social activities including gardening, walks and day trips. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery.

Referral Route

This service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Suffolk Mind team for an assessment where they have the opportunity to discuss their needs and goals and aspirations.

Old Bell Yard, Saxundham

The Old Bell Yard service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and Clinical Commissioning Group (CCG).

The Service

Staff support is available on appointment basis, usually between 4 and 6 hours a week (this can vary depending on the needs of the individual). Out of hours support is available through an on-call service based at the nearby Spinney Close Project. Staff are able to provide one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants to manage their medication, attend appointments and liaise with other mental health professionals.

This service is not intended to provide long-term support. When tenants feel ready, they will be supported to move-on to their own flat or home usually within two years. Personal care is not provided by this service.

The Property

The property comprises of three self-contained flats within a larger complex. The service is located in Saxmundham and is walking distance to all nearby amenities. The flats are let unfurnished.

Activities

Staff are able to support tenants in various social activities including barbeques, meetings and guided walks. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery.

Referral Route

The service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional, usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Suffolk Mind team for an assessment where they have the opportunity to discuss their needs and goals and aspirations.

Spinney Close, Kelsale, Saxmundham

The Spinney Close service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and the Clinical Commissioning Group (CCG).

The Service

Staff are available between 8am and 12pm and are on-site overnight in case of emergency. They are able to provide high levels of one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants manage their medication, attend appointments and liaise with other mental health professionals.

This service is not intended to provide long-term support and when tenants feel ready they will be supported to move-on to their own flat or home usually within two year or less. Personal care is not provided by this service.

The Property

The property comprises of a terrace of three houses; one four bedroom house two, two bedroom houses and one self-contained flat. Tenants in shared houses will have their own room and use of communal areas i.e. kitchen, bathrooms, living room and conservatory. Shared houses are fully equipped and furnished.

There’s an office on site for staff use and a surrounding garden for the use of all tenants which includes a vegetable plot, fire-pit area and barbeque. The service is located in the rural village of Kelsale and is within walking distance to Saxmundham.

Activities

Staff are able to support tenants in various social activities including, tenants meetings, communal meals, gardening, walks and picnics at local nature reserves. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery.

Referral Route

This service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional usually a social worker or community psychiatric nurse from the local Mental health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Spinney Close team for an assessment where they have the opportunity to discuss their needs and goals and aspirations.

Manwick Road, Felixstowe

The Manwick Road service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and the Clinical Commissioning Group (CCG).

The Service

Staff support is available on appointment basis usually between 4 and 6 hours per week (this can vary depending on the needs of the individual). Out-of-hours support is available through an on-call service. Staff are able to provide one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants manage their medication, attend appointments and liaise with other mental health professionals.

The service is not intended to provide long-term support. When tenants feel ready, they will be supported to move-on to their own flat or home usually within two years or less. Personal care is not provided by this service.

The Property

The property comprises of seven self-contained flats which come furnished. The service is located in Felixstowe close to the sea front.

Activities

Staff are able to support tenants in various social activities including gardening, walks and day trips. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery.

Referral Route

The service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional, usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Suffolk Mind Team for an assessment, where they have the opportunity to discuss their needs and goals and aspirations.

Larkhill Way, Felixstowe

The Larkhill Way service provides housing and recovery support to individuals who have experienced mental health issues and may have spent time in hospital. The service is run by Suffolk Mind and commissioned and funded by pooled joint commissioning of Suffolk County Council and the Clinical Commissioning Group (CCG).

The Service

Staff support is available on appointment basis usually between 4 and 6 hours per week (this can vary depending on the needs of the individual). Out-of-hours support is available through an on-call service. Staff are able to provide one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants to manage their medication, attend appointments and liaise with other mental health professionals.

The service is not intended to provide long-term support. When tenants feel ready, they will be supported to move-on to their own flat or home usually within two years or less. Personal care is not provided by this service.

The Property

The property comprises of five self-contained flats which come with carpets and a cooker. There is an office on site for staff use and a garden for the use of all tenants. This service is located in Felixstowe.

Activities

Staff are able to support tenants in various social activities including gardening, walks and day trips. Tenants can also be supported to attend college courses, to find voluntary work and to seek opportunities to find meaningful activities that help promote their recovery.

Referral Route

This service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional usually a social worker or community psychiatric nurse from the local Mental Health Trust (NSFT). Before allocating a flat, the potential tenant will meet with the Suffolk Mind Team for an assessment where they have the opportunity to discuss their needs and goals and aspirations.

Green Road, Sawston

The Green Road service provides housing and support services to individuals with enduring mental health issues. The service is run by Suffolk Mind and commissioned and funded by Cambridgeshire and Peterborough Clinical Commissioning Group (NHS) and Cambridgeshire County Council.

The Service

Staff are available between 8am and 10pm and are on-site overnight in case of emergency. They are able to provide high levels of one-to-one support with all aspects of daily living such as cooking, shopping and budgeting as well as providing emotional support. Each tenant is allocated a key-worker who helps them to develop their own person centred support plan. Provision is also available to help tenants to manage their medication, attend appointments and liaise with other mental health professionals.

The Green Road service contains a small CQC (Care Quality Commission) registered care element which allows staff to offer personal care to service users assessed as needing this.

The Property

The property comprises of 14 self –contained flats, a communal flat for use of all tenants and an office area for staff. There’s also a surrounding garden for the use of all tenants. The property is located in Sawston, near Cambridge and is within walking distance of all local amenities.

Activities

Staff are able to support tenants in various social activities including, tenants meetings, communal meals, gardening, walks and picnics at local nature reserves and visits to car boot sales.

Referral Route

The service is only available to those receiving care and support from secondary mental health services. Referrals must be completed and supported by a mental health professional usually a social worker or community psychiatric nurse. Before allocating a flat, the potential tenant will meet with the Green Road team for an assessment where they have the opportunity to discuss their needs and goals.

Accreditations & Awards

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