Get help now 
0300 111 6000 
My account 
Long COVID support (SNELCAS)
About Long COVID support
Suffolk Mind are working with Suffolk and Northeast Essex Long COVID Assessment Service (SNELCAS) to support clients affected by Long COVID.
If you have Long COVID and would like support, please contact SNELCASÂ first on 0300 123 2425, or email ccc.snelcas@esneft.nhs.uk.
What is Long COVID?
Long COVID, sometimes called post Covid-19 syndrome, describes the signs and symptoms of COVID, which can continue for more than 12 weeks after COVID itself, and are not explained by an alternative diagnosis. Symptoms can include depression and anxiety.
Living with Long COVID
Living with Long COVID symptoms can be very challenging. Tiredness and fatigue, aches and pains, brain fog and difficulty with concentration, can make it difficult to do things we which previously came easily. Some common challenges might include:
• Feeling anxious when struggling to catch your breath
• Low mood and poor sleep
• Uncertainty about the future
• Concerns about getting back to work
• Concerns about family or friends
• The lack of clear answers to questions or explanations
Please note: this is not a crisis service.
For urgent help for you or someone you know, please contact your GP, visit A&E, call 999 or 111, or visit our Help Directory for more options.
What help is available?
Long COVID, Sleep & Mental Wellbeing Course
This online course of four 1.5-hour sessions is for those registered with SNELCAS. The course provides coping strategies to manage the effects of Long COVID. On this course you will meet other people to:
- Find new ways to meet needs like community, connection, autonomy and purpose
- Plan ways to improve your sleep, one step at a time
- Practice and build confidence with breathing exercises
- Learn to block and challenge negative thoughts
Counselling
Counselling can provide a safe, non-judgement, confidential one to one space to you. In counselling you can talk about your worries etc and how this has impacted your life.
Under this service, we are able to provide you with six free sessions in either Ipswich or Bury St Edmunds. Please note that we are only offering daytime appointments.
Please complete a self-referral if you would like either of these services.
I attended Suffolk Mind’s course to help with fatigue, unsure of what to expect. From the start, the course was exceptionally well-structured, and Phil, the facilitator, was outstanding. He skilfully put everyone at ease, creating an open, supportive environment where we could share our experiences.
On the first day, I arrived feeling desperately tired. Yet, I was struck by the challenges others in the group were facing – people who had lost their jobs, their ability to walk, all due to long COVID. The recurring theme was, ‘I didn’t realise anyone else was going through this,’ and the comfort in knowing we weren’t alone was palpable.
For me, understanding what was happening to my body was transformative. I had been angry at feeling so exhausted and had tried to ‘power through,’ but the course helped me pause, accept and pace myself. This mindset shift had an immediate impact – I started feeling better.
Each week, we tackled new topics, shared experiences, and encouraged one another. Seeing others report back on what they’d tried and what had helped was inspiring and practical. Phil guided these discussions with incredible kindness, skill and sensitivity.
I can’t recommend this course enough. It has the potential to change lives. For anyone struggling with fatigue or long COVID, this kind of support is invaluable.
Christine Bond, Marketing Manager at PoundGates
We value your feedback
If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.
Our team regularly reviews feedback to help us improve the support services that we offer.
Get in touch
