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Suffolk Work Better: expert support within your workplace
What is Suffolk Work Better?
Skilled support for the people in your organisation
People are at the heart of every successful organisation. When employees experience stress, anxiety, low confidence, poor mental wellbeing, or difficulties at work or at home, it can affect attendance, performance, engagement and retention.
Presenteeism—being at work but not able to work at one’s best—can be just as costly and is often overlooked.
Suffolk Work Better provides practical, confidential and ongoing support to help your people feel well, remain in work and thrive.
What does Suffolk Work Better provide?
People are at the heart of every successful organisation. When employees experience stress, anxiety, low confidence, poor mental wellbeing, or difficulties at work or at home, it can affect attendance, performance, engagement and retention.
Presenteeism—being at work but not able to work at one’s best—can be just as costly and is often overlooked.
Suffolk Work Better provides practical, confidential and ongoing support to help your people feel well, remain in work and thrive.
The aim is simple: to help people feel supported, stay well, and stay in work.
To help people feel supported, stay well and remain in work—while helping employers manage the costs and disruption associated with absence, reduced productivity and pressure on colleagues.
What support do we get, and what is the cost?
The right work, in the right environment, can play an important part in supporting a person’s mental wellbeing.
Suffolk Work Better is available as:
- A six-month trial for £4,000
- A full year of support for £7,800 (£650 per month)
Give your employees access to experienced, confidential support when they need it most.
How does that compare to the costs of someone off work?
Basic employer costs are estimated a minimum of £150pw per person absent. That’s without factoring in the cost of cover, drop in productivity, missed opportunities, knock on pressure onto team members etc.
Official Office for National Statistics figures show an average of 4.4 days lost per worker per year, though employer-focused surveys like the CIPD report higher averages up to 9.4 days.
“The cost of absence soon adds up”.
Brian
Brian was in a mangerial role but was becoming increasingly anxious and overwhelmed. His workload had become difficult to manage following some recent resignations in his team, and he was beginning to lose confidence. Brian was still working, but his manager was concerned that things could deteriorate and potentially result in a period of absence. Brian was offered a confidential appointment through the organisation’s monthly Suffolk Work Better clinic. During his session, Brian was able to talk through the challenges he was experiencing and identify practical strategies to manage his wellbeing. The support also helped identify some potential workplace adjustments that could make his working environment more manageable. Afterwards, Brian had a clear plan for managing his wellbeing and felt more confident about discussing his needs with his manager. For the employer, the clinic provided an early intervention route before the situation became more serious.
Amira
Amira was returning to work after a difficult period, including a close bereavement, and was struggling with confidence. She was worried about falling behind, making mistakes and being unable to cope with the demands of her role. Amira’s manager wanted to support her but wasn’t sure what the most appropriate approach would be. Amira used a Suffolk Work Better clinic appointment to discuss her concerns and identify the factors affecting her confidence. Together, they developed practical strategies around managing stress, rebuilding confidence and recognising early signs that her wellbeing was beginning to deteriorate. Over time, Amira became more confident in managing her workload and communicating when she needed support. Amira’s manager also felt better equipped to have constructive conversations about wellbeing without feeling that they had to solve the problem themselves.
Growing start-up support
A growing organisation had managers who were increasingly dealing with employee wellbeing concerns. Managers wanted to help their teams but were finding that conversations around anxiety, stress and personal difficulties could be challenging. The organisation needed a practical way of providing additional support without expecting managers to become mental health specialists. The organisation introduced a monthly Suffolk Work Better clinic, giving employees a regular opportunity to access individual wellbeing support. The regular nature of the clinic meant that support became part of the organisation’s normal approach to wellbeing rather than something introduced only when an employee reached crisis point. Managers had greater confidence knowing that there was an additional source of professional support available to employees. Employees had a confidential opportunity to discuss challenges and develop practical strategies for managing their wellbeing.
How do I refer?
You can enquire about Suffolk Work Better through the Service Manager, Tony Wooderson.
We value your feedback
If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.
Our team regularly reviews feedback to help us improve the support services that we offer.
We value your feedback
If you’d like to let us know your experience of using a Suffolk Mind service, including ways we can improve, please complete this form.
Our team regularly reviews feedback to help us improve the support services that we offer.
