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Charity No. 1003061     0300 111 6000 [email protected]

Suffolk Night Owls

Suffolk Night Owls is a telephone, text and email support service run by Suffolk Mind. 

Who can access this service?

Suffolk Night Owls is available in Suffolk to anyone who needs emotional support including those with complex emotional needs.

How do I access the service?

To use this line you need to register with us. You can do this by:

  • Completing a registration form available on the left of this page. 
  • Once you have registered we will contact you and give you the number to call. 
  • You are then free to call the line/text and email the line for support during the times of crisis.

Who will answer my call?

Support line workers will be there to listen and support you. They have experience of working within mental health services. 

They will also have access to the plan you have written when you register regarding how best you like to be supported in a crisis – what works best for you at these times. 

Most importantly you will be listened to and heard. A place to get impartial support and information in a non judgemental way. 

When is the service available?

The telephone support line is open seven nights a week, 7pm to 1am.  

For any queries please call 0300 111 6000. Please note, this is not the number for Suffolk Night Owls. Once registered, you will be provided with the contact number for Suffolk Night Owls. 

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