Suffolk Mind wins national award for service quality and safety

Suffolk Mind is celebrating, after winning a national Mind award for Service Quality and Safety.

The recognition was as part of the annual Mind Network Excellence Awards, which recognises the best in the 120-strong national Mind network.

Suffolk Mind was up against several other local Mind associations for the award in the Sustainability and Growth Category.

The Mind Network Excellence Awards are made up of 13 categories, split into the Mind Quality Mark’s (MQM) three current overarching areas – Leadership and Governance, Sustainability and Growth, and Influence and Engagement. Overall, there were 60 local Minds nominated.

To win the award, Suffolk Mind demonstrated that they are delivering excellent practice and working beyond MQM benchmarks.

Jon Neal, CEO of Suffolk Mind said: “Service quality, and health and safety, are the bedrock of everything we do at Suffolk Mind, so I’m incredibly proud of our team for achieving this national recognition.

“The Mind Quality Mark is a benchmark against which all local Mind charities are judged across England and Wales. It will be reassuring to the people that use our services, and to those that commission them, that our staff and volunteers are at the top of their game in this crucial area.”