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Suffolk Mind

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  • Home
  • About us
    • Privacy Statement
    • Trustees
    • Our research
  • Services
    • COVID-19 advice & helpful resources
      • Resources for adults
      • Resources for children, parents & carers
      • Helpful support – telephone and online
    • Our introduction to mental health training – Suffolk’s Needs Met
    • Counselling
    • Eating Recovery Group
    • GreenCare
    • Mums Matter
    • Open Spaces
    • Personality Disorder Service – Waves
    • Suffolk Night Owls – Emotional Support Line
    • Suffolk Work Well
    • Supported housing
    • The Norfolk and Suffolk COVID-19 support service
  • Workplaces
    • I want to support my team’s wellbeing
    • I want my managers to have the confidence and skills to support their teams
    • I want my team to have the confidence and practical skills to support others
    • I want to support Suffolk Mind through fundraising in our workplace
    • Contact our Workplace Wellbeing team
  • Schools
  • Get involved
    • Job vacancies
      • Project Manager
      • Support Worker (Saxmundham)
      • Management Accountant
      • Case Worker (Suffolk Work Well)
      • Support Worker – Cambridge
      • Support Workers (Woodbridge)
      • Care Worker
      • Relief Support Workers
      • Relief Care Worker
      • Employee benefits at Suffolk Mind
    • Volunteer
    • Suffolk PenPals
    • Friends
  • Support us
    • Donate
      • Why regular donations matter
    • Leave a gift
    • Events & challenges
      • 100 Miles for Suffolk Mind
      • 100 Miles for Suffolk Mind t-shirts
    • Corporate Fundraising
    • Giving Pages
    • In memory
    • Greencare – support our Greencare team
    • Sammy the Sea Squirt
      • Purchase the Sammy the Sea Squirt book
      • Sammy the Sea Squirt resources for schools
    • FAQ’s
  • More help
    • Emergency Contacts
    • Emotional Needs & Resources
    • General FAQs
    • Useful Links
    • Support Groups
    • Videos: understanding self-harm and suicide
    • Video: reflective listening
  • News
    • Blog
  • Contact
  • Resources
    • LGBT+ Mental Health
    • Ukraine: Supporting Your Mental Health
    • 20Zz Sleep Better, Be Better
    • Support guide for children and young people
    • EARLY Minds resource cards
    • Emotional Needs and Resources cards
    • Suffolk’s Needs Met course manual
    • Suffolk’s Needs Met course manual & Emotional Needs and Resources cards set
    • The Qur’an & Emotional Health: An Introduction

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New service offers NHS Staff mental health support during the Coronavirus pandemic

A new mental health service has been launched, offering telephone support to all NHS and care staff in Suffolk and North East Essex during the Coronavirus outbreak.

Suffolk and North East Essex Clinical Commissioning Groups together with independent mental health charities Suffolk Mind and Mid and North East Essex Mind, have come together to open this dedicated telephone support service. The teams will offer help and practical solutions during this challenging period. Counselling will also be offered to those who need extra support through Suffolk or Mid and North East Essex Minds depending on their location.

Staff will be able to access the service whether they are based in a hospital, GP surgery or in the community setting, as well as those who work in care, voluntary sector organisations and Hospices within Suffolk and North East Essex.

Suffolk Mind have also been commissioned to provide online support to NHS and care staff during the pandemic. Qualified emotional needs trainers will be hosting interactive group sessions using the Emotional Needs and Resources model. ‘Meeting Emotional Needs in Practice’ and ‘Keeping Calm (Mindful Breathing)’ sessions will support people to enable them to maintain their own emotional health by reducing stress.

Jon Neal, Chief Executive of Suffolk Mind said: “We’re proud and honoured to be in a position to support NHS workers in our area – whether frontline or those, like many of us, getting to grips with a new way of working.

“Whatever role people are playing in the health system, they are crucial to tackling the pandemic, keeping people safe, and ensuring we provide the best care possible to those who need it.

“At Suffolk Mind we will do all we can to enable people to be aware of their emotional needs and how to get them met in order to avoid stress.”

Lisa Llewelyn, Director of Workforce for the Suffolk and North East Essex Integrated Care System said ‘We know our health and care staff are providing tremendous support, not just to the patients they’re treating, but to each other, across the health service. As the pandemic continues, our workforce will face new and growing challenges on a daily basis, and it’s therefore more important than ever that all our NHS and Care staff are able to access the support service we have developed with our partners Mind, to help them manage their wellbeing, in a way that suits their needs.

Author: Ellie Winch
Posted on: 21st April 2020

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