en English

We really value working in partnership with Suffolk Mind, both delivering projects and in the training they provide to our staff, which we would fully recommend. We have offered our staff a few different courses and all have been really well received.  It has been a great way of showing we value them and their wellbeing, whilst also increasing confidence in supporting and understanding the wellbeing of our customers. All the trainers are knowledgeable, dynamic and engaging and we know we can trust Suffolk Mind to deliver a high quality across all aspects of the work they deliver.

As part of our ongoing commitment to improve staff health and wellbeing across the School of Health Sciences, we engaged Suffolk Mind to deliver a range of 6 workshops for my managers on Supporting Staff as well as the Your Needs Met session for all staff. We wanted to not only to promote good mental health, but also to raise awareness and enable both managers and staff to be confident about discussing mental health and help them identify signs and symptoms within their teams. I would highly recommend Suffolk Mind to all organisations of whatever size.

The ‘Suffolk’s Needs Met’ session that Ezra delivered to our senior managers was greatly appreciated. The feedback that we received was very positive and not only did give a general awareness of what it means to be emotionally healthy, it also gave practical advice on how we can satisfy our emotional needs. The course was well delivered, engaging and very valuable to us as we look to develop our focus on wellbeing in the workplace. Stephen Flurrie, Head of learning and development

For the past 18 months GB Railfreight have worked closely with Ezra at Suffolk Mind in our attempt to increase Mental Health awareness, education and support within the business and the wider society. Ezra delivered an excellent 1 day workshop to over 60 managers within GBRf based upon understanding mental health issues and processes for effective communication with distressed people. All the training sessions have been really well received by our staff and have equipped our managers with practical tips to identify emotional needs of individuals and reflectively reframe conversations with people in distress, something that has been particularly important and invaluable to our staff who regularly respond to incidents on the railway.

With busy working lives, stress can be difficult to identify and easily ignored. The Suffolk Mind Stress Awareness course has helped the Crafted team take a step back from the day-to-day and better understand stress and the impact it has on our lives. The course was well constructed and everyone got a lot of value from the day. We’re proud to be partnering with Suffolk Mind as part of our commitment to positive health and wellbeing in the workplace.

The session has provided us with a better understanding of mental health issues, and the impact it can have on all of us is our work and personal lives. The course has enabled staff to develop an understanding of our customer’s need, while enabling us to better look after our own mental health.

Learning about the Emotional Needs framework from Suffolk Mind was invaluable and gave Gecko’s artistic and producing team a new layer of understanding and methodology to add to our current practice. It has deepened the understanding of what we already do in terms of engaging more effectively with performers, participants and staff and is useful to understand how the quality of our relationships can be improved.   This collaboration was enormously positive for Gecko and resulted in work we’d like to develop further and deliver regularly. The team at Suffolk Mind were enthusiastic, knowledgeable and interested to explore new methods through which to deliver their services. The organisations continue to have a strong working relationship and are seeking further opportunities for collaboration.

We have been working with Suffolk Mind over the past year to enhance our understanding of mental wellbeing. This has taken the form of quarterly Emotional Needs Audits as well as more formal training seminars on subjects such as stress management and the innate human needs. We have benefited greatly from this insight with encouraging feedback from employees. We have found all of the Suffolk Mind team to be friendly, professional, engaging and knowledgeable and the process as a whole to be extremely worthwhile and one that we intend to incorporate into our ongoing business strategies.

As part of the AXA Cares programme, 6 members of our team spent the day volunteering with Suffolk Mind at their Ecotherapy allotment site in Ipswich. This gave us a really good insight into the benefits this facility provides for people suffering with anxiety and depression. It’s easy to see how people can start to open up and talk about things that are causing them distress in this informal setting. For us, it was also a great opportunity to work together as a team whilst feeling that we were helping to make a difference.

Accreditations & Awards

X