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Charity No. 1003061     0300 111 6000 [email protected]

Suffolk Wellbeing Service

Wellbeing Norfolk & Waveney and Wellbeing Suffolk provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. Their services are free and are available to people aged 16 and over living in Norfolk & Waveney, and for people of all ages in Suffolk. Tel: 0300 123 1503; Website.

Suffolk Children & Young People’s Emotional Wellbeing Hub 

Information, advice and support for children, young people, families and professionals. Tel: 0345 600 2090 (Monday to Friday 8am to 7.30pm); or visit their website.

Bipolar UK

Bipolar UK is the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. For more information visit the website or call 020 7931 6480.

Mind National

Mind is the leading mental health charity in England and Wales. They work to create a better life for everyone with experience of mental distress. Visit the website for the latest information.


Advocacy is about your voice being heard. Advocates support you to speak up, or they might speak up on your behalf if needed. Advocacy is totally free, independent and confidential. 

What will your advocate do? Listen to what you want and work with you to: Get your voice heard, understand your rights, get information you need, explore your options, make your own choices.

  • VoiceAbility; Tel: 01473 857 631; Email: [email protected]
  • HealthWatch Suffolk: Tel: 01449 703 949; or visit their website.

NHS Complaints Advocacy 

The NHS Complaints Advocacy Service is a free and independent service that can help you make a complaint about local NHS services. The dedicated website has a wide range of information to support you to make an NHS complaint by yourself.  NHS Complaints Advocacy helpline; 0300 330 5454 (Mon-Fri, 9am-5pm).

Suffolk County Council

To contact the Suffolk County Council or for more information, click here.

Suffolk Family Carers

For nearly 30 years, Suffolk Family Carers have provided information, advice and support to thousands of family carers. Click here for more information and support.

Choice & Medication

Offers patient information about mental health conditions and the treatments available to help make informed decisions about choosing the right medicine. Conditions covered include Dementia, Alzheimer’s disease, Depression, Anxiety, Alcohol disorders, ADHD and many more. This website is provided by the National Institute for Mental Health in England.

Side by Side

Side by Side (formally Elefriends) is an online community where you can listen share and be heard. There’s more information on how to sign up here.


  • Samaritans – 116 123
  • Suffolk Wellbeing Service – 0300 123 1781
  • Dementia Helpline – 08081 688 000 
  • Suffolk Alcohol Treatment Service – 0300 123 0872
  • Autism – 0808 800 4104
  • National Self Harm Network – Online forum.

For more information about services around Suffolk, visit InfoLink.

Accreditations & Awards