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Charity No. 1003061     0300 111 6000 info@suffolkmind.org.uk

Contact us

Suffolk Mind

Quay Place (St Mary on the Quay)
Key Street,

0300 111 6000

Important notice regarding COVID-19

Due to recent developments in regards to COVID-19, we will be closing our Heritage and Wellbeing Centre, Quay Place in Ipswich and our office in Bury St Edmunds for public drop-in. Quay Place is due to reopen on Monday 30th March, and Bury St Edmunds is due to reopen on Wednesday 1st April, however this will be monitored on an ongoing basis. Support Groups including Sporting Memories, Get Me Out The Four Walls, the Colouring & Games group, the Craft Group and the Art Group will be cancelled in this time.

However, Suffolk Mind services such as Healthy Minds Counselling, Waves, the Eating Recovery Group, Evolve Trans and Suffolk Work Well which operate from either building will continue to run at this present time.

We are taking these extra precautions in order to minimise risk of spreading the COVID-19 virus, with particular concern for the vulnerable people that we come into contact with every day. Please keep an eye out on our Facebook page and website for any updates.

If you are feeling worried about the COVID-19 virus, click here for some information to help you to meet your emotional needs whilst self-isolating or working from home.

Other Suffolk Mind locations

Please note, the below locations are access by appointment only.


26 High Road West,
IP11 9JB.

Bury St Edmunds

Oriental House,
5 St Andrews St North,
Bury St Edmunds,
IP33 1TZ 

Saxmundham, The Willows

The Willows/Station Approach,
IP17 1BW 

Send us a message

Phoneline opening times

Our phones are manned most weekdays (except for bank holidays) between 9.00am and 3.30pm. While we try to answer all calls during office hours, we do rely on volunteers as well as staff, therefore at times you may get our answerphone (due to high levels of calls or staff shortages). When this happens, please do leave us a message and we aim to contact you on the next working day. 

Press enquiries

If you are a member of the media looking for comment or assistance with a story contact Kristina Brinkley on Kristina.Brinkley@suffolkmind.org.uk or call 07342999079.


We welcome all feedback. If you have any comments, complaints or compliments, please call 0300 111 6000 or email info@suffolkmind.org.uk.


For whistleblowing concerns (relating to the practice and procedure of Suffolk Mind) please contact our Chair of Trustees confidentially on 07595 086141. Please note, this is not a crisis help or support line and may not be answered immediately.

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