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Contact us

Suffolk Mind

Quay Place (St Mary on the Quay)
Key Street,

0300 111 6000

Other Suffolk Mind locations

Please note, the below locations are access by appointment only.


26 High Road West,
IP11 9JB.

Bury St Edmunds

Oriental House,
5 St Andrews St North,
Bury St Edmunds,
IP33 1TZ 

Saxmundham, The Willows

The Willows/Station Approach,
IP17 1BW 

Send us a message

Phoneline opening times

Please note, our offices will be closed from 12pm on Friday 21st December and will reopen again at 9am on 7th January for Christmas. If you need to speak to someone urgently, call the Samaritans on 116 123 or for non-urgent medical advice call 111.

Our phones are manned most weekdays (except for bank holidays) between 9.00am and 5.00pm. While we try to answer all calls during office hours, we do rely on volunteers as well as staff, so there are times when you’ll get the answerphone. When that happens, we should be able to get back to you within 24 hours, or on the following working day.

Press enquiries

If you are a member of the media looking for comment or assistance with a story contact Kristina Brinkley on Kristina.Brinkley@suffolkmind.org.uk or call 07342999079.


We welcome all feedback. If you have any comments, complaints or compliments, please call 0300 111 6000 or email info@suffolkmind.org.uk.


For whistleblowing concerns (relating to the practice and procedure of Suffolk Mind) please contact our Chair of Trustees confidentially on 07595 086141. Please note, this is not a crisis help or support line and may not be answered immediately.

Accreditations & Awards