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Charity No. 1003061     0300 111 6000 [email protected]

Contact us

Suffolk Mind

26 High Road West,
IP11 9JB.

0300 111 6000
[email protected]

Important notice regarding COVID-19

Due to recent developments in regards to COVID-19, our face-to-face services have been suspended until further notice.

We are taking these extra precautions in order to minimise risk of spreading the COVID-19 virus, with particular concern for the vulnerable people that we come into contact with every day. Please keep an eye out on our Facebook page and website for any updates.

If you are feeling worried about the COVID-19 virus, click here to access helpful resources which offer tips and advice to help you stay well.

Other Suffolk Mind locations

Please note, the below locations are access by appointment only.

Bury St Edmunds

Oriental House,
5 St Andrews St North,
Bury St Edmunds,
IP33 1TZ 

Saxmundham, The Willows

The Willows/Station Approach,
IP17 1BW 

Send us a message

Phoneline opening times

Our phones are manned most weekdays (except for bank holidays) between 9.00am and 3.30pm. While we try to answer all calls during office hours, we do rely on volunteers as well as staff, therefore at times you may get our answerphone (due to high levels of calls or staff shortages). When this happens, please do leave us a message and we aim to contact you on the next working day. 

Press enquiries

If you are a member of the media looking for comment or assistance with a story contact Kristina Brinkley on Kri[email protected] or call 07342999079.


We welcome all feedback. If you have any comments, complaints or compliments, please call 0300 111 6000 or email [email protected].


For whistleblowing concerns (relating to the practice and procedure of Suffolk Mind) please contact our Chair of Trustees confidentially on 07595 086141. Please note, this is not a crisis help or support line and may not be answered immediately.

Fundraising Events

Accreditations & Awards