Useful Links
Suffolk Wellbeing Service
Wellbeing Norfolk & Waveney and Wellbeing Suffolk provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. Their services are free and are available to people aged 16 and over living in Norfolk & Waveney, and for people of all ages in Suffolk. Tel: 0300 123 1503 | Website.
Suffolk Children & Young People’s Emotional Wellbeing Hub
Information, advice and support for children, young people, families and professionals. Tel: 0345 600 2090 (Monday to Friday 8am to 7.30pm), or visit their website.
Bipolar UK
Bipolar UK is the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. For more information visit their website.
Mind (National)
Although Suffolk Mind is an independent charity, we are affiliated with Mind. Mind is the leading mental health charity in England and Wales. They work to create a better life for everyone with experience of mental distress. Visit their website for the latest information.
Advocacy
Advocacy is about your voice being heard. Advocates support you to speak up, or they might speak up on your behalf if needed. Advocacy is totally free, independent and confidential.
What will your advocate do? Listen to what you want and work with you to: Get your voice heard, understand your rights, get information you need, explore your options, make your own choices.
- Pohwer: Tel: 0300 456 2370 | Website
PALS (Patient Advice and Liaison Service)
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find PALS officers in your local hospital. For more details, visit the PALS webpage on the NHS website.
Suffolk County Council
To contact Suffolk County Council or for more information, click here.
Suffolk Family Carers
For nearly 30 years, Suffolk Family Carers have provided information, advice and support to thousands of family carers. Click here for more information and support.
Side by Side
Side by Side (formerly Elefriends) is an online community where you can listen share and be heard. There’s more information on how to sign up here.
Citizens Advice
Worrying about money? This national charity and network of local charities offer confidential advice online, over the phone, and in person, for free – visit the website here.
Helplines
- Samaritans – 116 123
- Suffolk Wellbeing Service – 0300 123 1781
- Dementia Connect – 0333 150 3456
- Turning Point Substance Misuse Service – 0300 123 0872
- National Self Harm Network – Online forum.
For more information about services around Suffolk, visit InfoLink.
Here are other external resources you can access:
- Home-Start in Suffolk
- Keep Moving Suffolk
- Suffolk Parent Carer Network
- Time to Talk Mental Health UK
- Suffolk Domestic Abuse 24/7 Helpline – Freephone 0800 977 5690

Side by Side
Side by Side (formally Elefriends) is an online community where you can listen share and be heard. FIND OUT MORE

Become a Friend
Being a Friend of Suffolk Mind means joining a network of people who have pledged to find out how important mental health is and how to look after it. FIND OUT MORE

Support Us
Suffolk Mind couldn’t exist without your support – whether that’s through a donation, leaving a gift in your Will, or organising a fundraising event – you can help us be there for more people. FIND OUT MORE