Charity No. 1003061
0300 111 6000
[email protected]
To attend this course, you must have completed Your Needs Met beforehand.
Effective Communication for Wellbeing is a skills-based training course, providing your workforce with practical tools to help them communicate effectively with members of your team, group, friends or family – including when they are experiencing stress.
This training will help you understand your own wellbeing, and that of people around you – whether at work, home or in any other context.
This course will help you talk to people experiencing shock or high levels of stress and anxiety, people contemplating suicide, self-harmers, and those experiencing out-of-control rage.
The skills are useful in face to face circumstances, and over the phone or online.
The course will help your staff:
- Learn about our emotional needs and resources
- Learn how to stay clear headed and maintain self-control when faced with someone who is angry, stressed or distressed
- Understand what language to use and what language to avoid when communicating with distressed people
- Improve their confidence and morale when communicating with someone who is stressed, distressed or angry
- Be better able to support team members facing difficult situations.
How is this course delivered?
This half day course can be delivered interactively over Zoom for 12 delegates or in a face-to-face setting for 16 delegates.
Brilliant. The trainer was clear and precise, very informative and knowledgeable – 10/10.
Emergency Call Centre Operator
Side by Side
Side by Side (formally Elefriends) is an online community where you can listen share and be heard. FIND OUT MORE
Become a Friend
Being a Friend of Suffolk Mind means joining a network of people who have pledged to find out how important mental health is and how to look after it. FIND OUT MORE
Support Us
Suffolk Mind couldn’t exist without your support – whether that’s through a donation, leaving a gift in your Will, or organising a fundraising event – you can help us be there for more people. FIND OUT MORE
Are you a new parent who would like some extra support?![]()
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Our free Mums Matter course is back to provide support to women who are pregnant or with babies up to the age of two.![]()
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This is a eight-week online course (Zoom) that has been designed specifically for mums who are experiencing symptoms such as worrying thoughts, anxiety and postnatal depression.![]()
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Access this course on the Suffolk Mind website: www.suffolkmind.org.uk/services/mums-matter/
A huge thank you to everyone who entered our Sammy the Sea Squirt drawing and colouring competition - every entry was so creative and individual. They were all amazing and everyone who entered received a Sammy book mark. Our winner (the first picture below) won their very own Sammy the Sea Squirt book.
This January give yourself some time. We often feel the pressure of 'new year, new you' - January brings an expectation that we will charge out and set New Year’s resolutions, declutter and get fit. Stop, breathe, read this blog and give yourself time: www.suffolkmind.org.uk/give-yourself-time-in-january/
We're hiring! Are you experienced in event coordination and marketing? Do you love variety and have a passion for helping others? Then come and join our expanding Marketing Team.![]()
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This is an exciting opportunity to work for Suffolk Mind, an award winning mental health charity, on a full time, permanent basis as our Events and Marketing Coordinator.![]()
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More details here: bit.ly/3zJ64Dp
We have added another date in January for our introduction to mental health training, Suffolk's Needs Met. Become a Friend of Suffolk Mind to join us on 19th January to learn more about looking after your own mental health as well as those around you. www.suffolkmind.org.uk/services/suffolks-needs-met/
Accreditations & Awards
