CARES: Crisis Advice & Recovery – Enhanced Support
Working in the voluntary and public sector service, we know that it is rare for somebody to present with a single issue – people are complex and present with a variety of overlapping needs. The distress caused by these unmet needs increases the risk to the mental health of all involved.
We also know that the demand on mental health services far outstrips current capacity, as well as the expertise of services supporting non-mental health needs. In other words, people providing vital support need to have a much greater knowledge and skill set to handle the complex demands they face every day.
To meet this need, CARES (Crisis Advice & Recovery – Enhanced Support) – training equips your staff with:
- a comprehensive toolkit of practical skills.
- the most up-to-date theoretical knowledge from the fields of mental health psychology, addictions counselling and social sciences.
- the ability to face these increasing demands with complete confidence.
This means a better outcome for the people you support – as well as a boost to your staff’s morale.
The CARES training programme is delivered in 5 half day sessions and 2 full day sessions which can be scheduled flexibly over six to twelve months to minimise disruption to your normal service delivery.
We also offer CARES Plus which includes two additional full day sessions as marked * below.
Course programme and content covered:
Your Needs Met - 3.5 hours
Understanding innate emotional needs and resources; the three barriers to securing good mental health; planning a strategy which meets emotional needs. Gain the essential knowledge that underpins emotional wellbeing.
The Mental Health Continuum - 3.5 hours
Understanding the mental health continuum in depth; gain knowledge of the signs, symptoms and medication; dispel myths and unhelpful beliefs; understand the overlap between mental health conditions. Gain profound insights about the mental health continuum and the REM State.
The APET model - 6.5 hours (9.30am - 4pm)
Four points of intervention when planning a strategy; unconscious patterns in the brain; understanding fight-or-flight; the language of emotion; the gendered brain and the stress response; the relaxation response; the 3 ‘P’s’; challenging negative thinking and self-talk. Maximise the effectiveness of your interventions with up-to-date knowledge.
Effective Communication with Distressed People - 3.5 hours
Learn about our emotional needs and resources; learn how to stay clear headed and maintain self-control when faced with angry or distressed people; understand what language to use and what language to avoid; improve their confidence and morale when communicating with members of the public; be better able to support team members facing difficult situations.
Understanding the cycle of addiction - 3.5 hours
The relationship between mental health and addiction; the three components of any successful strategy to overcome addiction; reward and punishment mechanisms in the brain; the motivational cycle of change; the addictive component of self-harm and eating disorders; why self-medicating is so prevalent. Become more effective at supporting co-morbid conditions.
Organisational culture and ethics - 3.5 hours
Why ethical practice is rooted in emotional wellbeing; what an emotionally healthy organisation looks like; the role of pattern-matching and perception in shaping culture; the two types of context-blindness in organisations and how to avoid them Protect your organisation from context-blindness and toxic attitudes.
The Rigaar Model: Pulling it all together - 5.5 hours (9.30am - 3pm)
Bring your skills together into a coherent model; learn the framework to stay focussed with the most challenging clients; fine-tune rapport building skills; gather concrete information to boost change; set collaborative goals which meet needs; access your clients hidden resources; agree strategies which boost motivation for change.
Understanding Psychosis and Schizophrenia - 6.5 hours (9.30am - 4pm) *CARES Plus
Understand the psychosis continuum and different forms of schizophrenia; learn about risk factors and symptoms by working with case studies; learn how psychosis and schizophrenia can prevent a person from meeting needs; understand how medication for psychotic illness works and potential side-effects.
Understanding Borderline Personality Disorder - 5.5 hours (9.30am - 3pm) *CARES Plus
Understand how the diagnosis arises and its signs and symptoms; help with the challenges clinicians and service users experience; learn how personality disorder survival instincts shape thought and behaviour; learn how to address damaged resources and promote recovery; understand how to spot ‘splitting’ and protect yourself from its emotional impact.
2.6 Challenge (8)
Event Date: 26/04/2020Take part in the 2.6 challenge to support Suffolk Mind. Anyone of any age and ability can take on the 2.6 Challenge, with a host of activities – from walking, running, or cycling 2.6 miles, to juggling for 2.6 minutes, or holding online workouts with 26 friends. The ideas and options are endless!
Ben Burgess (1)
Event Date:Ben is raising money for Suffolk Mind.
Beth from Applaud Coffee, Ipswich (1)
Event Date:Beth from Applaud Coffee in Ipswich is hosting coffee workshops online and supporting Suffolk Mind at the same time.
Cheryl Pethybridge (1)
Event Date: 20/09/2020
Cheryl is taking part in the Brighton Marathon for Suffolk Mind.
Emily Burrell (1)
Approximately 1 in 4 people in the UK suffer from mental health problems each year. So I have decided to do a skydive in aid of Suffolk Mind to try and help local people in need of support.
Fire Walk (44)
Event Date: 26/02/2020
The East of England Co-op are hosting a firewalk to raise money for Suffolk Mind, on Wednesday 26 February 2020 at Ufford Park Hotel in Woodbridge.
Would you like to rise to the challenge of walking on hot coals? Click here t
Kelly Porter - Harwich half marathon (1)
Event Date: 05/04/2020
Kelly Porter is taking part in the Harwich half marathon for Suffolk Mind.
Kirsty Gardner (1)
Event Date:Kirsty is painting for Suffolk Mind.
Link Mortgage Services (1)
Event Date:Dress down days at Link Mortgage Services.
Natasha runs the London Marathon for Suffolk Mind (1)
Event Date: 26/04/2020
Natasha Miles is our first ever Suffolk Mind marathon runner and she's running in memory of her partner, Nick Dinsdale.
Oliver Southgate (1)
Event Date: 10/05/2020
This year, my new year resolution is to help raise awareness of mental health. So what better way than to raise money for a charity that is also personally very close to me!
Simone Cotterill sings live (1)
Event Date: 15/05/2020Simone Cotterill will be singing live on Friday 15th May for Suffolk Mind.
Suffolk County Council Chairman’s Charity (5)
We are delighted that the Chairman of the Suffolk County Council, Councillor James Finch, has chosen Suffolk Mind as his charity of the year, helping us in our aim of making Suffolk the best place in the world for talking about and taking care of mental health.
Suffolk Food Hall (1)
The team at the Suffolk Food Hall have chosen Suffolk Mind as one of their chosen charities of the year for 2019 and are supporting us with many events and activities throughout the year.
The MEL Group brightens up the workplace (1)
Event Date: 22/05/2020The MEL Group is brightening up the workplace on Friday 22nd May.
TMJ Interiors was established in 1981, and has become a leader in specialist joinery and the interior fit-out industry. We manufacture and install quality joinery for the commercial, residential and specialist sectors, and we pride ourselves on our highly skilled and dedicated team. This year, we