Volunteering for Suffolk Mind

As a charity we really value our volunteers and the part they play in helping us to promote mental wellbeing across the country, and supporting us in the delivery of our services.

Volunteering offers:

  • The opportunity to gain skills and practical experience in a supportive environment.
  • Help to improve confidence and feelings of self worth, 
  • Useful experience to add to a CV to help you to stand out from the crowd.  

Volunteer Peer Mentor

This is an exciting and varied volunteer role which will include 1-2-1 and group support for people seeking advice and information, to help them understand and meet their emotional and physical needs and improve their own overall wellbeing. Volunteers for this role are asked to commit to at least 2-4 hours a week for a minimum of 6 months. Click here for full description.

Night Owls Telephone Support

In this volunteer role you will listen, emotionally support, advise and assist service users who ring the helpline in crisis for support. Ensure safe and quality service provision. The volunteer for this role has the ability to communicate clearly with a range of people both over the telephone and in person, sometimes over sensitive and/or complex issues. The role is available in Felixstowe from Thursday to Sunday from 7:30pm with a minimum commitment of three hours. Travel expenses eligible for reimbursement. Click here for full description.

Volunteer Admin Support

In this role you will assist the accounting department with alphabetising and filing invoices and provide administrative support to the accounting assistant, including data entry. This role is based at our Felixstowe office. For more information click here.

Ecotherapy Allotment Volunteer

Suffolk Mind is looking for several allotment volunteers to help at our various plots throughout Suffolk. Allotment Volunteers attend regular weekly sessions to help tend and organise a successful allotment project helping people to improve and maintain their physical and mental wellbeing.  

In this role volunteers give practical hands on help with various allotment duties, some digging, weeding, tending and harvesting. Weekly sessions are scheduled for 3 hours on different days of the week depending on the plot location. To see the full job description click here.

Training Admin Assistant 

This role is to provide administrative support to the Contracts & Relationship Manager. It is mainly computer based, scheduling and organising all aspects of training events. Flexible with a minimum of 6 hours per week Monday - Friday (excluding Wednesday). Click here for a full job description.

Reception Volunteer

In this role you will answer the telephone, being the first point of contact for Suffolk Mind. You will meet and greet all visitors to the Bury St Edmunds building and answer emails and update spreadsheets. You are required to work a minimum of 4 hours one afternoon per week: Monday to Thursday, 12.30pm - 4.30pm. For the full job description click here.

Research Administrator

To assist the Research Co-ordinator with research administration; handling spreadsheets, data input and filing at Quay Place, Ipswich or Felixstowe. Flexible timing with a minimum of 3 hours per week. For more info click here.

Research Assistant

This role is similar to the Research Administrator, however is based around creating and operating spreadsheets. You will assist the Research Co-ordinator at Quay Place, Ipswich or Felixstowe. Flexible timing with a minimum of 3 hours per week. Click here for more information.

Quay Place Steward

We are looking for a friendly face to welcome visitors to Quay Place, Ipswich and help with enquires and other daily administrative tasks. Someone who is willing to help with whatever needs doing, from preparing promotional literature to setting up rooms for meetings. Days and hours for the role will be a regular 4 hour shift on an afternoon (1pm-5pm) or evening (5pm-9pm) Monday – Friday. For more details click here.

Children's Activity Helpers - Quay Place Explorers 

We need someone to help run and set up a children’s activity area at Quay Place, Ipswich whilst parents and carers can relax, and to engage children with activities and use creative minds to explore local heritage. Days and hours for the role to be agreed but included some weekends and during school holidays. Please Note: DBS Check is applicable. For full details on this role click here.

Garden Co-ordinator/Lead Gardener 

To guide and lead in all aspects of running the garden and running a two hour monthly group at Quay Place, Ipswich. Encourage and motivate others in the team, helping to assign tasks on different levels. Ongoing maintenance of the garden, planting, design and ongoing ground support. Click here for more information.


To help with the upkeep of the garden at Quay Place, Ipswich and ongoing maintenance, weeding and tidying. To provide general support to the Quay Place team to help keep the building tidy up so that it looks its best for our visitors.

If you are interested in any volunteering roles at Quay Place, Ipswich, visit the website.

To apply for a volunteering role:

If you are interested in applying for any of our volunteer roles please contact our Volunteer Manager Corinna Hanley by calling 0300 111 6000 or email corrina.hanley@suffolkmind.org.uk.

Volunteer in Our Bury St Edmunds Mind Shop

A fixture on our high streets since 1961, Mind shops are supported by our amazing volunteers. They're a dedicated bunch, who help us make sure that everyone with a mental health problem has somewhere to turn for advice and support. Our volunteers benefit from:

  • 25% discount on all donated items in store.
  • Free Mind membership.
  • The opportunity to complete National Vocational Qualifications (NVQs).
  • The chance to gain new skills and experience in different roles in retail.
If are interested in becoming a volunteer for National Mind please contact Mind direct by email - mindshop@mind.org.uk 


   with us