Current Vacancies

Any current vacancies we have will be posted here.   

The application pack at the bottom of this page contains all supporting documents.

For current volunteering opportunities - click here

Telephone Support Line Operator

14 hours per week based in Ipswich - 2 shifts per week (7.30pm - 2.30am Thursday - Sunday)
Fixed Term contract to 31 March 2018
Salary: 16,200 - 18,600 pro-rata per annum plus unsociable hours enhancement

We provide a night time support line from Thursday to Sunday, providing listening time, support, information and practical advice to people experiencing severe mental illness.

You will have excellent people skills, have at least 2 years' experience supporting people with mental health issues, comfortable working with challenging telephone calls, ability to use your own initiative but able to ask for help when needed, good computer skills including database experience and confident emailing and texting.

Please click here for a copy of the Job Description: Telephone Support Line Operator

For an information discussion regarding this post, please email:

Closing date for completed applications: 14 April 2017
Interviews: 24 April 2017

Application Pack for all roles

If you are interested in applying for any of the job roles that we list here please view the documents below for information to support your application

1.   General Letter

2.   Suffolk Mind Synopsis    

3.   Suffolk Mind Guidance Application Form     

The following two documents are in Word and will need to be saved on to your computer before completing.

4.  Application Form 

5.  Service Profile Questionnaire

Please return your completed Application Form and Service Profile Questionnaire by e-mail or post by the closing date specified to: Penny Foster or Julie Cann, HR Team e-mail or Suffolk Mind, 46-48 Westgate Street, Ipswich, IP1 3ED.

If you have a general enquiry in relation to our recruitment process, please call the HR Team on 07500 878698..


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