Help us to be there to support mental wellbeing
Our phones are manned most weekdays (except for bank holidays) between 9.00 and 4.00-5.00pm.
While we try to answer all calls during office hours, we do rely on volunteers as well as staff, so there are times when you’ll get the answerphone. When that happens, we should be able to get back to you within 24 hours, or on the following working day. This is most likely to happen on Fridays. Please leave a message and we will call you back at the earliest opportunity.
You can also contact us by email using this enquiry form
Our registered address for correspondence is:
Suffolk Mind, Quay Place, (St Mary at the Quay), Key Street Ipswich IP4 1BZ
Tel: 0300 111 6000
If you are attending a course or for info of how to find us in other locations please see the contact details below:
Ipswich, Westgate Street
46-48 Westgate St, Ipswich IP1 3ED Tel : 0300 111 6000
Tel: 0300 111 6000
Bury St Edmunds, Long Brackland
Please note our Bury Office will be moving on the 11th September and the office will be closed from the 7th - 18th Sept (there may be some disruption to our telephone lines during this time, to email please click to use our enquiry form )
Current address:- Long Brackland, Bury St Edmunds IP33 1JH Tel: 0300 111 6000
Address from the 7th September: Oriental House, 5 St Andrews St North, Bury St Edmunds, IP33 1TZ
Saxmundham, The Willows
We welcome all feedback so if you have any comments, complaints or compliments please call 0300 111 6000 or email email@example.com
For whistleblowing concerns (those relating to the practice and procedure of Suffolk Mind) please contact our Chair of Trustees confidentially on 07595 086141.
Please note the whistleblowing number above is not a crisis help or support line and may not be answered immediately - for urgent help call The Samaritans on 116 123 (UK)